I bridge engineering, user behavior, content strategy, and visual communication to improve system adoption and align complex technologies with real-world workflows. My work focuses on standardizing enterprise infrastructure, creating useful knowledge systems, improving data-informed digital experiences, and reducing operational friction at scale.
I approach technology as both a systems problem and a human experience.
Technical Stack
Discipline
Platforms and Tools
Primary Application
Experience Context
Data and Infrastructure
SQL, Access, Microsoft 365, SharePoint, Visio
Data organization, documentation, process mapping
Enterprise and consulting
Enterprise Collaboration
Cisco, Crestron, Webex, Teams, Zoom
AV systems, conferencing, user enablement
Global meeting environments
Project Management
Jira, Asana, Basecamp
Requirements, coordination, project tracking
Cross-functional projects
Design and Prototyping
Adobe Creative Cloud, After Effects, Premiere Pro
Visual communication, interfaces, multimedia
Creative and digital experience
Professional Experience
-Present
Systems Engineer (Contract)
Confidential Fortune 100 Financial Institution
Designed and scaled training documentation and enablement systems for enterprise audiovisual environments across more than 2,000 global meeting spaces.
Re-engineered user pathways within meeting interfaces and documentation, shifting behavior from direct support toward self-service.
Built standardized libraries and documentation frameworks for more than 100 system assets.
Partnered with engineering and operations teams to align system design with real-world workflows.
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Digital Content and Experience Manager
Prem Corp · Austin Companies
Directed digital ecosystem strategy for business lines supporting a $4.5 million revenue portfolio.
Consolidated systems and improved performance, reducing infrastructure and hosting costs by 50 percent.
Deployed custom 3D visualization tools supporting average contract wins exceeding $600,000.
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Art Director
Charlotte Regional Business Alliance
Led rebranding and digital alignment during the legacy Chamber's transition into the Alliance.
Redesigned production workflows and managed vendors, reducing external spending by 20 percent across more than 30 annual campaigns.
Directed multichannel campaigns reaching a regional audience of more than 3.3 million people.
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Design Director
Charlotte Center City Partners
Directed branding, digital systems, and web platforms serving more than 100,000 monthly users.
Developed proposals and digital assets supporting more than 250,000 annual event attendees and $2 million in annual sponsorships.
Led audiovisual and digital-experience initiatives serving a broad partner network.
Selected Consulting
-Present
Independent Data and Systems Consultant
Charlotte, NC
RAO Community Health
Streamlined media-buying workflows, completed UX and search-performance audits, aligned marketing with grant requirements, and directed digital and audiovisual event production.
University City Partners
Engineered interactive development maps and data visualizations, consolidated event platforms, and created digital sponsor inventory supporting local investment and ticket sales.
Education
BS, Data Analysis Western Governors University · In progress, 2027
AS, Graphic Design Art Institute of Charlotte · Cum laude
Awards and Affiliations
Awards: ADDY Awards, Hermes Creative Awards, NC Festival and Event Association
Volunteer: Time Out Youth, RAIN, United Way, Urban Ministries, Arts and Science Council